{"id":7841,"date":"2024-02-12T13:59:46","date_gmt":"2024-02-12T11:59:46","guid":{"rendered":"https:\/\/www.sernahotel.co.il\/accessibility-statement\/"},"modified":"2024-03-25T18:48:12","modified_gmt":"2024-03-25T16:48:12","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/www.sernahotel.co.il\/en\/accessibility-statement\/","title":{"rendered":"Accessibility statement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7841\" class=\"elementor elementor-7841 elementor-3353\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51b3c200 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"51b3c200\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61535990\" data-id=\"61535990\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52479ad8 elementor-widget elementor-widget-heading\" data-id=\"52479ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Accessibility statement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-372b1458 elementor-section-full_width elementor-hidden-mobile engine-holder-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"372b1458\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:30,&quot;sticky_effects_offset&quot;:200,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79747aee\" data-id=\"79747aee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4722c491 elementor-widget elementor-widget-html\" data-id=\"4722c491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t           <div id=\"booking-engine-beproc\">\n\t\t\t   <div id=\"booking-engine-holder\" data-params=\"?chainid=489&amp;lang=heb\" data-init=\"engine\" data-apiprefixurl=\"https:\/\/booking.simplex-ltd.com\/BE_EngineService\" class=\"relative main-engine\">\n\t\t\t    <\/div>\n\t\t\t<\/div>\n\n    <link href=\"https:\/\/booking.simplex-ltd.com\/Content\/Chains\/DefaultTheme\/calendar-rtl.min.css\" rel=\"stylesheet\">\t\n    <script src=\"https:\/\/booking.simplex-ltd.com\/Scripts\/libs\/jquery\/dist\/jquery.js\"><\/script>\n    <script src=\"https:\/\/booking.simplex-ltd.com\/Scripts\/libs\/bootstrap-4.3.1\/dist\/js\/bootstrap.bundle.min.js\"><\/script>\n    <script src=\"https:\/\/booking.simplex-ltd.com\/Scripts\/EngineScriptsV5\/searchEngine.js?v=1233\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1595ea28 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1595ea28\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-188631c0 elementor-hidden-desktop elementor-hidden-tablet\" data-id=\"188631c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2569804 elementor-align-center showme elementor-fixed elementor-widget elementor-widget-button\" data-id=\"2569804\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"#top\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nook Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-763a71c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"763a71c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f13ecb\" data-id=\"3f13ecb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a78a8f3 elementor-widget elementor-widget-heading\" data-id=\"a78a8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accessibility statement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf2d869 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cf2d869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The hotel management and staff bring to great importance to the issue of accessibility for all its guests, ensuring the creation of diverse solutions to facilitate guests&#8217; enjoyment of their vacation and to provide them with equal, respectful, accessible, and professional service. Substantial efforts and resources are invested in making the necessary accessibility adjustments so that individuals with disabilities can receive the services provided to all customers independently and equitably. The hotel management and staff will be happy to assist as needed.<\/p><p>Below are the details of the existing accessibility arrangements at the hotel:<\/p><p><span style=\"text-decoration: underline;\">Accessible Parking:<\/span><br \/>There are two private parking spaces at the front of the hotel via a flat sidewalk without stairs, approximately 3 meters from the hotel entrance. Please inform the reservations department when making a booking so that we can reserve in advance.<\/p><p><span style=\"text-decoration: underline;\">Reception Desk<\/span>:<br \/>There is an induction loop for guests with hearing impairments at the reception desk. There is also a lowered desk at the reception, and upon request, guests can be provided with a folder for signing documents either at the reception desk or in the room.<\/p><p><span style=\"text-decoration: underline;\">Accessible Room in the Hotel<\/span>:<br \/>Room 102 is the accessible room in the hotel. The room has step-free access, with a 90 cm wide entrance door. The room is spacious, allowing comfortable access to a 200\/200 bed, a spacious wardrobe, a balcony, and an accessible bathroom with handrails for the toilet and shower. The bathroom door width is 80 cm.<\/p><p><span style=\"text-decoration: underline;\">Public Spaces<\/span>:<br \/>There is an accessible pathway leading to the dining room, lobby, treatment room, and rear garden. Additionally, there is an accessible garden at the front of the hotel.<\/p><p><span style=\"text-decoration: underline;\">Elevator<\/span>:<br \/>Access to the hotel elevator is via 5 steps (the accessible room on the entrance floor does not require the use of the elevator). The elevator is 110*115 in size, with braille buttons.<\/p><p><span style=\"text-decoration: underline;\">Additional Services<\/span>:<br \/>Upon request, beds can be separated and furniture can be moved in the accessible room.<br \/>Assistance and guidance are available for visually impaired guests.<br \/>Service animals (including guide dogs) are allowed with appropriate documentation before check-in, subject to legal regulations.<\/p><p><span style=\"text-decoration: underline;\">Accessible Customer Service<\/span>:<br \/>Staff training for accessible service includes raising awareness among employees and providing practical tools for delivering accessible service.<br \/>Telephone support for customers with disabilities is provided without background music, at a slow pace, and in clear Hebrew and\/or English. Telephone contact can be made at 04-9920170.<\/p><p><span style=\"text-decoration: underline;\">Additional Contact Methods<\/span>:<br \/>\u2022 Email: office@www.www.sernahotel.co.il<br \/>\u2022 WhatsApp: 050-6867374<br \/>\u2022 &#8220;Contact Us&#8221; form on the website<br \/>\u2022 Fax: 04-9928917<br \/>\u2022 Mail: 29 Jabotinsky Street, Nahariya, 2238306.<\/p><p>It should be noted that we continue to strive to improve the company&#8217;s accessibility as part of our commitment to enabling the entire population, including people with disabilities, to receive the most accessible service possible. If you encounter any issues or difficulties regarding accessibility, please inform us, and we will make every effort to find a suitable solution and address the issue as soon as possible.<\/p><p><span style=\"text-decoration: underline;\">Accessibility Coordinator Details:<\/span><br \/>Name: Shiran Noah<br \/>Phone: 0535-613058<br \/>Email: office@www.www.sernahotel.co.il<\/p><p>Last updated: January 25, 2024.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accessibility statement Nook Now Accessibility statement The hotel management and staff bring to great importance to the issue of accessibility for all its guests, ensuring the creation of diverse solutions to facilitate guests&#8217; enjoyment of their vacation and to provide them with equal, respectful, accessible, and professional service. 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